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  • Do you rent dresses?
    Diane's Too is a purchase only store. We do not rent any of our dresses. All gowns sold in our store are NEW designer gowns, hand-picked directly from the top designers in the industry.
  • Can I return my dress?
    ALL sales are final. This includes gowns placed on layaway. We do not accept refunds, returns, exchanges, or cancellations for any reason. Once a gown leaves our store, we are no longer responsible for it in any way.
  • Do you offer alterations?
    Yes! Diane's Too has an in-house seamstress available only to our customers. She will only alter gowns purchased directly from Diane's Too or Diane's Formal Affair. For more information about alterations, Click Here!
  • Do you buy back dresses or offer consignment?
    We do not buy back or resale worn dresses. All merchandise sold in our store is hand-picked directly from the top designers at market.
  • What is your layaway policy?
    To layaway a gown, you MUST pay 50% of the total price on the day of purchase. The total balance MUST be paid within 30 days of the date of purchase. All Sales are Final, including layaways.
  • What are your Sale Gowns?
    In order to make room for our new inventory that continues to arrive daily, we have decided to discounted some of our prior season styles. These gowns are still current, and are still gowns purchased directly from our designers. *Please note any discounted gown is sold AS IS & some may have minor defects (such as a few missing beads) from being on the rack a little longer than most. However, defects can be fixed by any seamstress in alterations!
  • Will someone else at my event have the same dress?
    Here at Diane's Too we register each customer and her dress to the event she is attending. For Pageant - We do not sell the same style number in any color to the same event. For Prom, Homecoming, etc. - We do not sell the same style in the same color to the event, however we may sell the same style in a different color to the same event. * Please note we cannot control other stores! Someone else may purchase a similar/the same gown from another store for your event, but we guarantee it won't be from us!
  • What if I don't want everyone to know what dress I chose?
    Our staff values your opinions and your business, and we take your privacy very seriously. We do not discuss what one customer buys with another in any way!
  • What Designers do you carry?
    We carry the top designers in the prom and pageant industry. Looking for a specific dress or want to wear a certain designer? You can Shop by Designer, or use our search bar to look for a specific style.
  • Can you order a dress for me even if you don't have it in store?
    Yes! As long as the gown you are wanting to order is from one of our current designers, we can order the dress in for you! Keep in mind shipping times. - If the gown is in stock, it will arrive in about 2 weeks. - If the gown is not in stock, it can take up to 14 weeks. If we order a gown in for you, the gown is yours. All Sales are Final. You must pay 60% of the total price to have the gown ordered, and the remainder of the balance is due within 10 days of the arrival of the gown. *If you would like more information, or want to see about ordering in a specific dress, email us at or give us a call.
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